Refer with confidence.
— FOR SUPPORT COORDINATORS
We know your time is tight and your reputation is on the line with every referral. Here's what working with us looks like:
Initial response within one business day of referral
Single point of contact for every participant on your caseload
Clear, timely progress reports and case notes
Honest scoping — we'll tell you if we're not the right fit
What to expect
Our standard intake process at a glance
Initial response Within 1 business day
Service agreement Within 5 business days
Service commencement From 7 days
Progress reporting Monthly or as agreed
Service area Melbourne & VIC